Tech Angel
in Your Pocket

No need to be stuck with your tech
- help is just a message away.

Tech Angel in Your Pocket is a flexible, on-demand tech support service for business owners who want to stay in control of their tech without doing it alone.

This is ideal for those who manage their own tech but want calm, expert support when questions come up.

Instead of second-guessing yourself or losing time trying to fix things alone, you have access to clear, practical guidance as and when you need it.

The aim is simple: to help your systems work smoothly in the background, so you can spend more time focused on your creative work, confident that the tech is doing its job.

Who is this for?

This support is a good fit if you:

Prefer to manage your own tech, but want reassurance and expert input.
Regularly have “is this right?” or “what’s the best way to do this?” moments.
Want strategic input without booking calls or committing to ongoing support.
Value having someone who understands your setup and can respond in context.

It’s also ideal if we’ve worked together before and you want lighter-touch support as you continue independently

Tech Angel in Your Pocket — At a Glance

Quick help when tech questions pop up.

Ask questions anytime via WhatsApp message (or your preferred method) or email.
I respond asap and certainly within 48 hours (often sooner).
Choose a monthly support plan: Light (£15), Standard (£28), or Plus (£55).
Support time rolls over for up to 3 months while your subscription remains active. (Standard or Plus only)
If you cancel, any remaining time can be used for up to 30 days afterwards.
You can pause your subscription for one month at a time (up to three consecutive months) and use any rolled-over support during that pause.
If a question needs deeper troubleshooting or step-by-step help, we can move it to a 1:1 session (additional charges for 1:1 session will apply).

What this support looks like

Support might include:

Talking through system or tool choices.
Helping you plan a setup or next step.
Troubleshooting when something isn’t working as expected.
Sense-checking your approach before you spend more time or money.
Offering reassurance that you’re on the right track.

How this helps in practice

Rather than adding more tools or complexity, Tech Angel in Your Pocket helps you:

Untangle decisions before they become problems.
Keep your systems aligned as things evolve.
Avoid tech overwhelm and unnecessary rabbit holes.
Move forward with confidence instead of hesitation.

This is about guidance and confidence, not taking over or managing your business for you.

How does it work?

1. Choose your monthly support level

Decide on the level of monthly support you think you will need. There is no commitment so you can cancel at any time - so if you think you'll only need support for 1 month that is fine.

Your first booking includes a short onboarding call so we can get to know each other and make sure this support works well for you.

2. Ask me anything, anytime

When a tech question pops up, simply send a message. You’ll have direct access to me via WhatsApp or email.

You can include screenshots, links, screen recordings if it helps you to explain what you're trying to do.

3. Get clear, practical guidance

This sevice is designed for quick questions and guidance. I’ll help you understand what to do next or point you in the right direction.

I’ll respond with answers, suggestions, or walkthroughs to help you move forward. I will respond within 48 hours (often sooner).

Not sure?

If you’re not sure if this is the right option for you, why not book a FREE 15 minute getting to know you call first and we can chat about the options.

Book a Free Call

Support packages

Packages start from £15/month.

Tech Angel in Your Pocket is designed for short questions and guidance via messaging.

If an issue requires deeper investigation or live troubleshooting, we may move it to a co-working session or support call.

Light - £15/monthly
Occasional quick questions
Standard - £28/monthly
Best for regular questions and reassurance
Plus - £55/monthly
When you expect to ask more questions

Book Now

Tech Angel in Your Pocket is there so you know help is available if and when you need it. If it looks like you’re not using much of your time, I’ll occasionally check in to make sure the subscription still makes sense for you - I’m not comfortable taking money for something that isn’t being useful.

Get a Tech Angel in Your Pocket

You don’t need to struggle with your tech - sometimes the most sustainable choice is having someone in your corner, so the tech quietly supports your work while you focus on what you do best.

I don't use WhatsApp, can I still use this service?

WhatsApp is my preference but please let me know if you prefer a different means of communication. We could even use email if you prefer.

How soon will I get a reply?

I will aim to respond promptly and the same day where I can. Please check the terms & conditions for more details.

How is my time tracked?

Each plan includes a set amount of support time. Behind the scenes I track the time spent answering questions so things stay fair for everyone.

Who is the Tech Angel in my Pocket?

Unless otherwise stated, your Tech Angel in your pocket will be me, Rachel Boleyn, founding Tech Angel.

I am a very experienced Tech VA and love helping people! I don't promise to know all the answers but I will do my best to help you.

What sort of thing can I ask you about?

Anything goes! If it is to to do with the Tech you use for your business then feel free to ask.

You can ask about a specific issue you are having - e.g. something not working properly - or ask about hypothetical things, such as "I would like to do xyz, what is the best way to do this?"

What happens if my question is too involved/troubleshooting is needed?

If something turns out to need more investigation or hands-on troubleshooting, we can work through it together on a 1:1 support call. I offer these to Tech Angel in My Pocket clients at £84/hour pro-rata, so I’d only charge for the time we actually use (e.g. 15 mins £21, 30 mins £42, 45 mins £63, 60 mins £84).

Can I carry over unused support? When do I have to use it by?

For Standard and Plus plans, unused support time may roll over for up to 3 months, provided your subscription remains active (rollover does not apply to the Light plan).

Rollover is capped as follows:

Standard plan → up to 30 minutes may roll over

Plus plan → up to 60 minutes may roll over

This is designed to provide flexibility if your support needs vary from month to month, while keeping usage fair and sustainable.

Unused rollover time beyond 3 months will expire.

What happens if I don't use all of my support?

Depending on your plan, unused support time may be rolled over (see above FAQ) - but then if still not used, it expires.

I’ll check in with you if you’re not using the service much.

This service is meant to be helpful, not something you feel obliged to pay for. If it looks like you’re not using your time, I’ll occasionally check in to make sure the subscription still makes sense for you. If you are happy to keep it active for the peace of mind of knowing I am on hand, then great - but you also can pause or cancel the subscription if that makes more sense.

What happens if I cancel?

You can cancel at any time - there is no tie-in.

When a subscription ends, any remaining support time (including rollover) can be used within 30 days of the subscription end date, after which it expires.